Online Resources

What to do if you need assistance?

Should you not find the answer you are looking for in this Support section you can contact our Support Team using our Contact Form or Email us directly.

Upon receiving your Support Request you will be automatically allocated a support ticket. We work to a maximum three hour turnaround to email support requests during standard working hours.

In order for our Team to deal with your query effectively, if you are an existing customer please be sure to include your name, domain name or your login name in your support request, if applicable.

Email Set Up

Guides to setting up your favourite email programme Learn more

Uploading Your Website

By far, the simplest way to manage your site content on NetValue’s hosting servers is by using FTP. Learn more

Domain Support

Everything you need to know about Domain Names Learn more

Hosting Support

Frequently asked questions and pro tips about your Hosting accounts Learn more

Website Statistics

NetValue provides a comprehensive web site statistics program called ModLogan to clients with both Linux and Windows hosting accounts. Learn more


Sound technical? Find definitions for all of the Hosting buzzwords here Learn more